Returns Policy


Our Returns Policy

We understand everyone’s skin is unique and therefore should be treated as such. It’s also completely normal to change your mind. The bottom line is that if you’re not 100% happy – neither are we!

Returning your CloudCloth®

In the unlikely event that you want to return your CloudCloth® 3 Pack and claim a refund, you must contact us at hello@cloudcloth.co.uk within 30 days of purchasing. When returning your product, all we ask is that:

• The product is unused (unless faulty)

• The product is returned in its original packaging

• Your proof of purchase is included

All approved refunds will be processed to the original payment details used to purchase the CloudCloth® 3 Pack.

Product Feedback

We wholeheartedly believe in the quality of our product and customer service, but are always seeking out clever ways to improve. Any feedback on your personal experience can help – simply write to us at hello@cloudcloth.co.uk