We understand everyone’s skin is unique and therefore should be treated as such. It’s also completely normal to change your mind. The bottom line is that if you’re not 100% happy – neither are we! That's why we have the CloudCloth® Guarantee.

Returning your CloudCloth®

In the unlikely event that you want to return your CloudCloth® 3 Pack and claim a refund, you must contact us at hello@cloudcloth.co.uk within 30 days of purchasing. When returning your product, all we ask is that:

  • The product is returned with its original packaging
  • Your proof of purchase is included

All approved refunds will be processed to the original payment details used to purchase the CloudCloth® 3 Pack.

Product Feedback

We wholeheartedly believe in the quality of our product and customer service but are always seeking ways to improve.

Any feedback on your personal experience can help – simply write to us at hello@cloudcloth.co.uk